Privacy policy
Welcome to PUE! We are pleased to present our updated and comprehensive guide to our Privacy Policy, Legal Notice and Cookie Policy. We believe in transparency, clarity and simplicity, so we have designed this document to be as easy to understand as possible. Let's get started!
Privacy policy
At PUE, S.L. and PUE Academy, (hereinafter, “PUE”), we are committed to protecting your privacy. Whether you visit our offices, attend an event, or interact with us in any way, we want you to feel confident about how we handle your personal data. This Privacy Policy details our data practices and rules for using our websites and Cookies policy.
We collect data for various purposes:
- Contact form: To manage queries or requests for information about our products and services.
- Newsletter subscription form: To send you information about our products, services, activities, events and new content on our blog.
- Blog: To manage and publish your comments on the blog content.
- Form “work with us”: To manage participation in our personnel selection processes.
- Exam and training registration forms: To manage your registration and participation in our training activities and marketing events.
- PUE Alumni Program Registration Form: To manage your registration in the alumni program and keep you informed about relevant actions.
- Registration form for events organized by PUE: We use it for the management, control, and statistics of all people registered for the event. Also for sending commercial communications about other events, activities or services carried out by PUE.
- Social networks: To interact with you, provide you with “customer service” and inform you about our products, services, activities and events.
- Students: To manage administrative and academic aspects of our students and their companies.
- Training client companies: Employee for the administrative and academic management of its students.
- Consulting client companies: For the provision of contracted services.
- Consulting Client Users: For the provision of services contracted by our client.
- Potential customers: To attract potential customers.
- Employees: To comply with employment contracts, ensure job security and manage payrolls and training.
- Suppliers: To manage contracts and tenders.
- Video surveillance: To monitor our facilities.
- Access log: To control entry to our facilities.
Our legitimacy comes from your acceptance of our privacy policy by providing us with your data. This applies to all forms and interactions mentioned above.
In cases where a company hires our services to provide training or consulting services, the legitimacy for the use of the information is obtained through the service provision contract signed with our client.
In general, only members of our staff, regardless of the group company to which they belong, who have been fully authorized, can access the data you have provided.
We may also pass your personal data to other entities when necessary to provide our services to you. For example, we will need to share your data with our bank if you pay for our services by credit card or bank transfer.
We will also need to transmit your data to public or private entities when the law requires us to do so.
When we organize events in which we participate jointly with other organizations, we share with them the information you provide us.
- Contact form: Until the query is resolved.
- Newsletter subscription: Until you unsubscribe.
- Blog comments: Until you request removal.
- “Work with us” forms: Up to four years after the end of the employment relationship.
- Exam, training and event registration forms: Until the activity is completed and responsibilities are met.
- Social networks: According to the social network policies.
- Students and clients: Depending on legal requirements, typically six years.
- Employees: Up to four years after the end of the contract.
- Suppliers, customers, and potential customers: Six years after termination of the contract.
- Video surveillance and access logs: One month.
We retain contact information such as name, email, phone, address and other relevant details based on the interaction.
No international data transfers are planned, except as required by social media policies.
We apply the security measures established in standards such as UNE-ISO/IEC 27001 and UNE-EN ISO/IEC 27701 for the management of information security and privacy.
We also apply additional measures set by our clients and the social networks in which we participate.
You can contact us at any time to find out what personal data we hold about you, to have it rectified when it is incorrect and to have it deleted once our relationship has ended.
If you wish to exercise any of these rights, please send us a written request, accompanied by a copy of your ID, so that we can confirm your identity.
For more information about your rights regarding data protection, visit the website of the Spanish Data Protection Agency at www.agpd.es
Yes, you can withdraw your consent at any time if you change your mind about how your data can be used.
For example, if you were previously interested in receiving marketing communications, but no longer wish to do so, you can let us know by writing to this address: protecciondedatos@pue.es
Did you know that our company has a data protection officer to whom you can direct all your complaints, questions and suggestions regarding the use of your personal information?
Contact address of our data protection officer: protecciondedatos@pue.es
We hope this guide helps you better understand our policies. If you have any questions, please feel free to contact us in protecciondedatos@pue.es.
Thank you for trusting PUE!